Index: Six Sigma Total Quality Management |Business Process Improvement | Black belt training | Lean/Cycle time reduction | Organizational assesment | D.I.A.L.O.G.


Six Sigma Total Quality Management (TQM)

Six Sigma / TQM ThreadThe tools used to reduce variation and process time (Six Sigma, Lean & Cycle Time Reduction) work equally well for large and small businesses, production or transaction centered. Where a larger company may train its own staff in these tools, a smaller company can get just as much benefit from using an outside consultant. At Sympraxis we tailor a solution to fit your need, what ever your size.

We work with company executives and managers to identify areas for improvement projects. We can teach members of your staff to facilitate improvement sessions or we can facilitate them for you. Our objective is to develop the skills on your staff to continue improvements after the first project. Many times, improvements made in the first project are able to fund improvements in other parts of the company.

Under the Whole Business Concept™ we are able to work at any level in the company to assist them in achieving maximum benefit. This can include leadership development to assist them in change management and planning to ensure they identify and address all the areas for improvement leading to gains in the bottom line.



Business Process Improvement

The key to business process improvement is alignment between an organization's strategy, it's people and it's processes with the primary focus on the external customer. When these critical three components operate together, focusing on the needs and wants of the customer, the possibilities are endless.

The methods and tools listed here are designed to assist an organization in reaching this level of alignment.

Black Belt Training

We believe that creating successful Black Belts requires more than just teaching them statistical and process tools. A successful Black Belt must be able to relate to all levels of the organization, communicate effectively one-on-one and through presentations, and possess the leadership skills to help an organization through the often stressful change process. The Sympraxis training program works to address all these needs. In addition, we customize our training program to address any specific issues unique to your company. We also make our staff available after the training is completed to provide support to the new Black Belts.



Lean/Cycle Time Reduction

We provide training to develop teams that reduce the time and cost of processes. The skills work for any kind of process including manufacturing, service and transactional processes. We can also train facilitators within your company to train and guide process improvement teams.



Organizational Assessment

Successful organizations are continually looking for ways to improve in order to gain a competitive advantage. Two critical questions often asked by senior management are: How do we know that resources are being properly allocated? And how can we better utilize our limited resources? These questions moved us to examine the whole issue of the critical elements which contribute to organizational success. We discovered that when an organization's systems and departments are aligned, the greater their success. We know that the interrelationships of processes and departments within an organization are an important element in determining overall success.

If the marketing and R&D departments are both strong, but they are not working together, the result will be the identification of products or services that no one wants. By the same token, if an organization's structure does not support its strategy, the organization is out of alignment and the strategy will probably not be achieved. Organizations that learn to identify new relationships between what they do and the results they seek can widen the gap between themselves and their competitors. This is important in today's business environment. Constant radical change, uncertainty, new rules and regulations, increased customer demands, and "alphabet soup programs" proliferate our daily business environment. Manage these factors and thriving under these conditions requires that your organization be aligned.



D.I.AL.O.G. (Data Indicating Alignment of Organizational Goals)

is an organizational assessment tool that provides information about how well critical elements are working together to achieve your business and strategic goals. D.I.AL.OG also identifies which of these critical elements are working against you. Our approach is unique in that we measure the interrelationships of the essential elements which are predictors of future strength. We are not concerned with measuring communication for communication’s sake, but rather how effectively an organization is communicating to its employees. Our approach is outcome focused and does not simply measure non-relevant activities.